Eesel Ai
AI assistant that turns your knowledge base into a smart assistant that answers internally or to customers directly.
Visit Eesel AiWhat is Eesel Ai?
Keeping track of thousands of support tickets while delivering fast, accurate answers is a major pain point for modern support teams. Eesel Ai turns your existing knowledge base, past tickets and documents into an AI‑powered assistant that replies directly within your tools or on your website.
Eesel Ai is designed for support and customer service teams of any size that want to automate routine queries, improve response quality and free up agents for complex issues. With one‑click connections to Zendesk, Freshdesk, Confluence, Shopify, Google Docs and many more, the AI learns your brand’s tone and can be fully customized to fit your workflows. Try it now to see how quickly you can cut handling time and boost self‑service rates.
Key Features
- Delivers instant answers from your own knowledge base without exposing data to external models.
- One‑click integration with Zendesk, Freshdesk, Jira, Confluence, Shopify, Google Docs and dozens of other apps.
- AI agent that autonomously resolves up to 81 % of support conversations, reducing agent workload.
- AI copilot that drafts reply suggestions for agents and speeds up onboarding of new staff.
- AI triage that automatically tags, routes and closes tickets according to your custom rules.
- Internal AI chat that answers employee questions from Confluence, Google Docs, etc., inside Slack or Teams.
- Fully customizable tone and escalation logic via simple prompt settings.
- Sandbox testing that simulates AI performance on historical tickets before going live.
Pricing Details
- Team - $239/month
Entry tier for small teams with an AI Copilot trained on your site/docs, Slack integration, up to 3 bots and about 1,000 AI interactions per month
- Business - $639/month
dds automatic replies, internal notes & triaging in helpdesks, unlimited bots, deeper integrations, and up to 3,000 interactions per month.
