Salesforce
The world's largest CRM platform with deep AI through Agentforce – used by enterprise companies for the full sales and customer service process.
Visit SalesforceWhat is Salesforce?
Spreadsheets, sticky notes, and siloed inboxes cost deals when customer context slips through the cracks.
Salesforce unifies every touchpoint in a single, cloud CRM powered by agentic AI. From startups to global enterprises, sales, service, marketing, commerce, and IT teams run on one scalable platform. Agentforce deploys autonomous agents that qualify leads, resolve cases, and forecast outcomes—no DIY integrations required.
Key Features
- Agentforce automation qualifies leads and closes service cases 24/7 with minimal human input.
- Customer 360 gives every employee a real-time, single view of customer history, preferences, and open issues.
- Launch personalized campaigns and offers using built-in AI that analyzes behavior and buying patterns in seconds.
- Start with a ready-to-run small-business suite and add advanced analytics, CPQ, or field service as you grow.
- Choose from 4,000+ AppExchange apps to connect Slack, Adobe, Dropbox, Stripe, and the tools you already use.
Pricing Details
- Free - $0/month
Free CRM for up to 2 users — basic lead, account, contact & opportunity management, simple email marketing, service case handling, and connected Slack conversations.
- Starter - $25/month
Starts at about $25 per user/month — adds built‑in sales flows, lead routing, email‑to‑case, dynamic email marketing, forms, analytics, secure payment links and an e‑commerce storefront.
- Pro - $100/month
Starts at about $100 per user/month (annual contract) — everything in Starter plus enhanced chat, sales quoting & forecasting, more customization, automation+ and access to AppExchange.
