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Zendesk

AI-powered CRM that automatically improves sales, follow-up and pipeline for better results.

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What is Zendesk?

Juggling separate tools for leads, deals, and pipeline creates friction and hides critical insights. Zendesk Sell consolidates all sales data into an AI‑powered CRM, giving you real‑time visibility of the entire customer journey so you can focus on selling instead of admin work.

Sell is built for sales teams of any size that need a unified platform with automated tasks, advanced forecasting, and integrated reporting. With customizable objects, open APIs, and a marketplace of apps, the solution scales with your business and delivers measurable results from day one.

Key Features

  • Real‑time pipeline visibility and accurate forecasting eliminate end‑of‑quarter surprises.
  • Automated triggers and workflows reduce manual effort and increase closed deals.
  • Unified contact, deal, and activity management provides a complete view of each customer.
  • Built‑in lead generation and scoring automatically prioritize the hottest prospects.
  • Open APIs and marketplace apps let you connect existing tools with a single click.
  • Award‑winning mobile app with geolocation lets you manage deals from anywhere, even offline.

Pricing Details

  • Team - $19/month

    Core CRM features for small sales teams – track leads, contacts and deals in one place.

  • Growth - $55/month

    Full sales‑process support with advanced forecasting and analytics.

  • Professional - $115/month

    Task automation, lead and deal scoring, plus advanced permissions and roles.

  • Enterprise - $169/month

    Enterprise‑grade features for multi‑department teams and best‑in‑class sales experiences.

Frequently Asked Questions

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